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Full job description
Job Title: Virtual Account Representative (Entry Level)
Location: Remote (United States)
Employment Type: Full-Time
About the Role
We’re seeking reliable individuals to join our team as Virtual Account Representatives. In this role, you’ll assist with daily account coordination, communicate with clients, and help maintain accurate records. This position is ideal for individuals who are detail-oriented and enjoy working in a supportive environment.
Responsibilities
- Communicate with clients through phone, email, or chat to provide updates and support
- Assist account managers with scheduling, reporting, and documentation
- Keep client records accurate and well-organized in company systems
- Coordinate with internal teams to ensure requests are handled promptly
- Track ongoing account activities and follow up as needed
Qualifications
- High school diploma or equivalent (Associate’s or Bachelor’s degree preferred)
- Prior experience in customer service or account management is helpful
- Strong interpersonal and communication skills
- Comfortable using email platforms, CRM, and communication tools
- Organized, detail-focused, and able to manage multiple tasks
Benefits
- Paid training and continuous learning opportunities
- Health, vision, and dental benefits
- Growth potential within account management and coordination roles
- Competitive entry-level pay
Job Type: Full-time
Pay: $47,733.97 – $57,486.07 per year
Benefits:
- Dental insurance
- Health insurance
- Vision insurance
Work Location: Remote