Full job description
Remote Administrative Assistant
About Us:
We are a growing online company focused on helping people become MCS certified for heat pump installations within the UK. Our mission is to deliver exceptional customer experiences while streamlining operations through technology and organization. We’re seeking a reliable and detail-oriented Remote Administrative Assistant to support our team with day-to-day admin and operations tasks.
- Email Management:
Monitor, sort, and respond to company emails. Flag urgent messages and ensure timely follow-ups.
- Calendar & Meeting Coordination:
Schedule internal and external meetings, manage calendars, and send reminders.
- Document Preparation:
Create, edit, and organize documents including invoices, quotes, reports, customer packs, and compliance documents using tools like Word, Excel, and Adobe Acrobat.
- Invoicing & Billing:
Issue invoices, follow up on unpaid bills, and keep records updated in invoicing software
- Data Entry & File Management:
Maintain up-to-date records in Google Sheets, Google Drive, and other shared folders.
- Form Handling:
Help with filling out online forms, customer application forms, or official documentation.
- Answering calls remotely
- Daily Admin Support:
Provide ad-hoc support across departments such as customer service, sales, and operations.
Essential Skills:
- You’re highly organized and self-motivated
- Communicate clearly and professionally
- Have strong attention to detail
- Are comfortable with cloud-based tools like Google Workspace (Docs, Sheets, Forms), Adobe Acrobat, and Microsoft Office
- Have experience with admin tasks in a digital/online company
- Can manage multiple priorities efficiently and independently
- Experience working remotely in an administrative or assistant role
- Experience in basic finance admin (invoicing, reconciliations)
- Bonus: Experience in industries like Renewables, Solar Panels, Heat Pumps
If you think you’d be a great fit for the company and would like to be in a fully remote role – we would encourage you to apply!
Job Type: Full-time
Pay: £25,000.00-£26,000.00 per year
Work Location: Remote